FAQ

Before you order

Every abaya order includes:

  • 1x Vogue abaya
  • 1x Matching belt included
  • 1x Matching scarf included

Each abaya includes 1 best-matching scarf.

If you have a color preference, add it in the Order Notes in your cart before checkout, and we’ll match it accordingly.

Vogue Abayas have a relaxed fit with one width — only the length changes.

Use the size guide next to the size selector.

Quick size guide:

  • 52 (132 cm): 4'9" – 5'2" (145–158 cm)
  • 54 (137 cm): 4'11" – 5'5" (150–165 cm)
  • 57 (145 cm): 5'2" – 5'8" (158–172 cm)
  • 60 (152 cm): 5'7" – 5'10" (170–178 cm)

Tip: If you prefer extra drape or plan to wear heels, choose the next-longer length.

Lightweight pleated polyester with an easy drape.

Not see-through in normal lighting.

As with most garments, lighter shades may appear slightly lighter under strong backlighting.

We recommend choosing the closest ready-made length.

If tailoring is needed, pleated fabrics require careful alteration.

No — we currently don’t offer COD or bank transfer.

We accept secure online payments including major cards and express checkout options (e.g., Apple Pay / Google Pay / Shop Pay where available).

Installments may appear depending on your location (e.g., Shop Pay Installments in the US, Tabby in the UAE).

Shipping & delivery

Yes — we ship worldwide with tracked delivery.

Processing is typically 1–2 days, then your order is handed to the courier.

Tracking is emailed to you once the shipment is scanned.

Free standard shipping is applied on all abaya orders.

Express shipping is available for an additional cost — the exact price is shown at checkout based on your location.

Delivery time depends on your country and the shipping method you select.

You’ll see an estimated delivery window on the product page and at checkout.

You’ll receive a tracking link by email after dispatch.

You can also track anytime using our Track Order page.

Not usually. Some shipments may take a short time between scans, especially during export and customs steps.

If your tracking hasn’t updated for several days, contact us and we’ll check it with the courier.

Please enter your address in English, including:

  • Full name
  • Street + building/villa + apartment (if any)
  • Area/District
  • City + postal code (if applicable)
  • Active phone number

Returns & refunds

Returns are accepted within 30 days of delivery if the item is unused and in original condition.

Return shipping is the customer’s responsibility as per our store policy.

Refunds are issued after the return is received and inspected, back to the original payment method.

Bank posting times can vary by provider.

Yes — we can assist with an exchange after the original item is returned (subject to availability).

If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help.

If it has shipped, you can request a return after delivery.

Support

You can message us using our contact form.

We respond as quickly as possible.